The purpose of the Branch Manager is to develop and sustain effective management activities that maximise sales & profit targets within the Branch, provide optimum customer services and ensure compliance of all company and legislative procedures and policies.
Responsibilities
* Working a (5 out of 7) day shift pattern to cover the opening hours of the store to include some weekend and bank holiday working, support the development and growth of every aspect of the stores; taking full responsibility for the branch P&L and team management.
* Drive the team to ensure all revenue and growth targets are achieved.
* Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals.
* Maintain high level of customer service by sustaining a service culture where the customer is the priority and monitoring customer satisfaction levels.
* Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times.
* Work alongside the Assistant Manager to train, develop and sustain staff within the store to ensure standards are maintained to the highest level at all times.
* Maintain a safe and healthy environment for both staff and customers.
This is a great opportunity to work for a fun, friendly and supportive organisation, who are expanding at a very fast rate and increasing their footprint across the UK.
About You
We are looking for a goal oriented manager with a proven people management skills and a sales track record. The ideal candidate has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised and can manage their own and other's time effectively. Storage experience is not necessary, but retail sales and people management experience and a record of achieving KPIs is essential. The key aspects of the role are converting sales, people management and administration. Candidates who are always looking for new and better ways of doing things and to coach and mentor their teams are welcomed in this role.
Benefits
* Great bonus scheme
* Contributory pension scheme
* Staff discount on storage and retail products
* Management training and development programme
* Perk Box Benefits/Rewards, including discounts on cinema tickets, gym membership and supermarkets
* 30 days holiday, including bank holidays
* Employee free perks scheme
* Additional benefits after a qualifying period
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