UK&I People Consulting - AI HR Reimagined - Senior Manager
EY, Newcastle Upon Tyne, England, United Kingdom
Responsibilities
* Reimagine HR operating and service delivery models, embedding GBS, automation, and AI.
* Shape AI and people technology strategies, simplifying landscapes and enabling human-centred experiences.
* Drive HR GBS transformation – from strategy and design to implementation – optimising efficiency, scalability, and impact.
* Guide clients to become AI-ready across data, process, governance, and people skills.
* Identify and prioritise AI/automation use cases across the employee lifecycle, building compelling business cases and pilots (GenAI, Agentic AI, intelligent automation).
* Build trusted relationships with senior stakeholders, influencing C-suite agendas.
Being successful as a Senior Manager
We are looking for dynamic individuals who can demonstrate real impact within businesses to help transform some of the world's most respected private and public sector organisations. You will build upon your existing experience of working across multiple components of HR or employee experience, including but not limited to HR Operating and Service Delivery Model, Future of HR, HR Capabilities development and HR Strategy.
* Experience of leading multiple HR Transformation workstreams to support organisations in the development of future HR Operating models, including embedding AI
* Leadership of teams delivering complex and inter-dependent deliverables (e.g., C-Suite level presentations, workshop documentation, process localisation and documentation build workshops)
* Experience of leading HR and HR Service Delivery Transformation focused on changing how HR and GBS functions operate, increasing and innovating their capabilities
* End-to-end GBS experience from strategy and design to implementation
* Understanding of the impact of AI on the HR operating model and the future role of HR in AI workforce design and run
* Designing and delivering people technology strategies, particularly involving AI and automation
* Leading AI readiness assessments across data, knowledge, process, governance, people & tech
* Building and prioritising AI/automation use case portfolios with structured feasibility, value and ROI assessment
* Collaborating with cross-functional teams to develop future-ready architectures and data models
* Simplifying or integrating people technology landscapes to maximise value and optimise employee experience
* Developing business cases and investment roadmaps for scaling AI or automation
* Strong client relationship management, stakeholder engagement and team leadership
You will
* Be passionate about using technology to create more human, inclusive experiences
* Be a people leader, with experience of leading others and supporting junior team members through client delivery
* Be platform-agnostic with functional knowledge of SAP SuccessFactors, Workday, ServiceNow, Moveworks, Eightfold
* Be a strong communicator with the ability to influence senior stakeholders
* Be curious, innovative and driven by helping clients achieve their goals
* Be professional, quickly establishing personal credibility and demonstrating expertise
* Take a practical approach to solving issues and gaining client agreement
* Be able to analyse complex problems and deliver insightful, practical and sustainable solutions
Why EY will be brilliant for you
We make sure our people succeed. The networks you build and the experiences you have with us will help define and accelerate the rest of your career. Our comprehensive Total Rewards package includes assistance for flexible working and career development. With FlexEY you can select benefits that suit your needs, including holidays, health and well-being, insurance, savings and a wide range of discounts and promotions.
Our People Consulting practice has over 11,000 practitioners operating within a globally integrated team, bringing their skills, insights and experience to support our clients. EY is dedicated to being an inclusive employer and we are happy to consider flexible working arrangements.
Job information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Professional Services
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