Customer Service Advisor / Sales Advisor
- Widnes
- £13.25 – £13.50 per hour (DOE)
- Full-Time | Permanent | Monday to Friday
We are currently recruiting for a Customer Service Advisor / Sales Advisor to join a well-established and growing company based in the Widnes area. This is a fantastic opportunity for someone with customer service and sales experience looking to develop within a supportive and transparent business.
The Role
As a Customer Service & Sales Advisor, you will be responsible for handling inbound customer enquiries, processing orders, and identifying opportunities to upsell and generate new business.
Duties will include:
Handling incoming calls from customers placing orders via the website
Providing excellent customer service and building strong relationships
Upselling additional products and maximising order value
Learning product ranges and internal systems
Working from a large customer database to identify sales opportunities
Contacting lapsed clients and developing existing accounts
Supporting new business development and account growth
Working towards individual and team sales targets
Requirements
Previous experience in customer service, sales, telesales, or call centre environment
Confident communicator with strong telephone manner
Experience with upselling, cross-selling, or account management
Understanding of the sales process and customer journey
Self-motivated with a proactive approach to generating business
IT literate and comfortable working with CRM/database systems
What’s On Offer
£13.25 – £13.50 per hour (depending on experience)
Full in-house training and ongoing support
Clear, transparent and supportive management team
Opportunity to develop sales skills and progress
Stable, full-time position
Working Hours
Monday to Thursday: 8:00am – 5:00pm
Friday: 8:00am – 4:00pm
To apply, call Hexagon Recruitment on (phone number removed) or apply directly through the job board