Customer Service Specialist Join the Fastest-Growing Team in Healthcare Simulation!
Chesterfield, UK | MondayFriday, 9am5pm (37.5 Hours/Week) | £24,000£28,000 + 5% Annual Bonus + Top-Tier Benefits | 25 Days Holiday + Extra Days Over Christmas
About the Customer Service Specialist Role:
Are you looking for a fresh start or your first big break into a meaningful career? At Sim & Skills, we help healthcare professionals succeed by providing cutting-edge simulation equipment. Were growing fast, that means we need amazing people like you to grow with us.
Were on the lookout for a Customer Service Specialist; someone whos organised, helpful, a great communicator, and ready to learn. You dont need loads of experience, well train you up and support you all the way.
Key Responsibilities of the Customer Success Specialist::
1. Chatting with our customers via phone, email, and live chat
2. Helping people solve problems and answering questions about our products
3. Processing orders and keeping customers updated on delivery times
4. Creating purchase orders and talking to suppliers to make sure everything runs smoothly
5. Learning about our awesome products so you can help customers get the best out of them
6. Spotting opportunities and handing leads over to our sales team
7. Keeping th...