Brownbill Case Management exists to deliver an outstanding case management service to children, young people and adults who have enduring and complex health conditions and injuries. We have a great opportunity for an experienced Administrator with payroll experience to join Brownbill Case Management based in our offices in Thame, Oxfordshire. As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries and amputation. We work across the Midlands, London and Home Counties, South East and South West regions. About the role: The role's primary focus is to lead and coordinate payroll on behalf of clients, ensuring accurate and timely processing in collaboration with case managers, support workers, and external payroll providers. This includes taking ownership of payroll administration, maintaining clear communication with all involved, and ensuring compliance with relevant processes and deadlines. In addition, the role involves delivering comprehensive administrative support to ensure the efficient day-to-day running of the business, including assisting the operations team and case managers with ad hoc administrative and operational tasks as required. What you'll be working: 35 Hrs per week Monday to Friday, 9am 5pm with 1 hour lunch Location: Office based in Thame, Oxfordshire Salary: £25,000 - £27,000 pa What you'll be doing: PAYROLL DUTIES Lead and coordinate all aspects of payroll administration. Checking and submitting employee timesheets. Query and rectify any discrepancies. Setting up new employees. Liaising closely with Recruitment. Recording and calculating annual leave. Liaising with external payroll companies. Pay employee wages from client accounts. Keeping accurate absence records. Calculating annual leave. Processing employee contract variations regarding pay rates and hours. Other administrative tasks when required. ADMINISTRATIVE DUTIES Contributing to day-to-day office operations and administrative procedures. Handle correspondence, emails, and phone inquiries. Assisting with month end tasks to raise client invoices. Processing Case Manager invoices. Assist Operations Administrator with events. Formatting documents to keep true to brand. Small purchases on behalf of clients. Client funds invoice processing. General administration tasks as required. What you'll have: 2 years minimum working in a similar role. High level and standard of numeracy and accuracy. Knowledge of payroll processes or willingness to learn. Organised and thorough approach. Strong attention to detail. Outside the box problem solver. Excellent time management and multi-tasking. Clear written and verbal communication. Able to reconcile discrepancies and handle queries. Accurate data entry and record-keeping. Microsoft Office proficient, including Excel. What to look forward to: Competitive rate of pay. 25 days annual leave. Employee wellbeing programme. Team building events. Friendly fun office environment. Equal Opportunities We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, ethnicity, sex, gender identity, sexual orientation, disability, age, religion or belief, marital status, or pregnancy and maternity status. We are committed to creating an inclusive environment where everyone feels valued and respected, and we actively promote equality, diversity, and inclusion in the workplace. If you require any adjustments during the recruitment process, please let us know. About Us Brownbill Case Management Services provides specialist support for individuals with brain injuries, spinal cord injuries, Cerebral Palsy, complex orthopaedic injuries, and amputations across the Midlands, London, South East, and South West. Our experienced, qualified case managers offer proactive, client-centred, and cost-effective services to children and adults. All are registered with relevant professional bodies (e.g. HCPC, NMC) and are BABICM members working towards advanced status. We are CQC-accredited, ensuring high standards of care.