Company Overview Our client is a dynamic and fast-growing freight forwarding company based in the heart of Manchester. Specialising in Air and Sea Freight, DHL Express services, and Customs Clearance, the company delivers comprehensive logistics solutions to a diverse client base. They are committed to developing future talent and providing a supportive, hands-on learning environment for individuals looking to build a long-term career within the logistics industry. The RoleWe are seeking an enthusiastic and motivated Business Administration Apprentice to join the logistics administration team. This Level 3 apprenticeship offers an excellent opportunity to gain real-world office experience while developing core business and administrative skills. You will earn a competitive wage while working towards a nationally recognised qualification. Key Responsibilities Answering incoming calls and making outbound calls professionally Supporting the end-to-end order process Coordinating deliveries and collection requests using multiple courier services Booking shipments with courier and freight partners Updating shipment manifests and CRM systems accurately Creating invoices and assisting with general accounts administration Responding to email and postal correspondence Organising, maintaining, and filing documentation Providing general administrative support to the wider logistics team Skills & Knowledge Required Good communication skills (verbal and written) Basic understanding of Maths and English Confident using IT systems; Microsoft Excel knowledge is desirable Ability to multitask and manage time effectively Willingness to learn and take initiative Personal Qualities Hardworking, reliable, and punctual Self-motivated with a positive attitude Strong attention to detail Team player with a strong work ethic Eager to learn and develop within a professional environment Training Provided Level 3 Business Administration Apprenticeship Ongoing on-the-job training and mentorship Development of advanced administrative and computing skills Benefits & Opportunities Clear progression and career development opportunities Flexible working hours Free on-site parking Membership of the Manchester Chamber of Commerce, including access to conferences and business seminars Participation in Manchester Business Hub programmes Supportive and engaging workplace environment Future Prospects Upon successful completion of the apprenticeship, there may be opportunities for progression into a permanent administrative or logistics-based role within the company. Training Qualifications required Skills required Prospects Qualification / Standard : ST0070 Business administrator Duration