You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafes or coffee shops.
You will have experience working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality.
Extremely driven and relentless at overcoming challenges or obstacles.
Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
Good communication skills with the ability to build rapport and trust.
Self-motivated working at pace with limited supervision whilst adhering to pressure and timescales.
Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
Lounges are pretty special places, and what makes them so are the brilliant people who run them. As a Supervisor, you'll support the management team to maintain that brilliance, delivering 14 great shifts with the team to ensure every customer leaves happy — which they tend to do because of your supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting a high pace for the team so everyone delivers on time, every time. You're detail-oriented, never settle for second best, and your mission is to make your Lounge the place to go for the local community. This job is for the resilient, but you know you've got what it takes.
Benefits include:
1. Tips shared equally across the team, based on hours worked
2. Paid breaks
3. Staff food on every shift, regardless of hours worked
4. 50% off food and drinks (including alcohol) from day one at all three brands — Lounge, Cosy Club, and Brightside
5. 28 days holiday (including Bank Holidays), pro rata
6. Competitions and incentives (like an all-expenses-paid trip with a supplier)
7. Christmas and Boxing Day off
8. The best staff party — Loungefest
9. Emotional and practical support via the Licensed Trade Charity
10. Power over your pay with Wagestream
11. Company pension scheme
12. Long service awards
13. Great opportunities for personal development and career progression in a fast-growing business
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