Advert:
Location: Near Henley-on-Thames – you’ll be able to work flexibly between home and our lovely Barns (at least 2 days per week).
Direct Reports: None
Contract: 12 month fixed term contract – commencing October 2025
Purpose of role
* Take the lead on a large National account and own this relationship with the support and guidance of the UK Customer Controller.
* Deliver Net Sales and profit for the account you are responsible for through building strong relationships.
* Build strong relationships within our team, influence and challenge us to make the right decisions and help support us landing our ambitious growth plans.
* Gain a real understanding of your customers' strategies & goals and align them to our plans.
* Create imaginative, ambitious and commercially sensible plans for your customers.
* Provide wider support when needed across the Deals (Sales) team to ensure we hit the basics with our customers and internally.
Role activities / responsibilities:
1. Revenue + Profit delivery:
o Deliver to UK NSV, TI (trade investment), Contribution (profit) and Share targets.
o Ensure TI is managed effectively, making clear decisions and recommendations on sales and profit ROI improvement.
o Help launch and ultimately manage our new revenue streams as they come to life (new brands, new categories + NPD).
o Implement agreed Cost Price Increase in accordance with business requirements as and when needed.
2. JBPs:
o Build motivating JBPs that excite our consumers and deliver our targets.
o Identify elements of a JBP that need adjustment to achieve results, tying plans to wider business objectives.
o Use internal tools to build bottom-up plans at a SKU level, making investment recommendations.
o Own and track the full financial P&L.
o Consider how plans impact the wider business.
o Reflect on the total channel mix of your customers in your JBPs.
o Ensure plans are delivered on time, allowing internal alignment and retailer timelines.
3. Sales fundamentals:
o Devise, forecast and achieve distribution targets for NPD.
o Collaborate with the Category Team for category management and insights.
o Align plans with promotional strategies but be open to challenge and change.
o Maintain high forecast accuracy to meet business targets.
o Complete monthly re-forecasting cycles and prepare for regular planning cycles.
o Identify risks and opportunities to demand plans.
4. Customer Management:
o Build and manage contact strategies across various customer functions.
o Maintain excellent relationships with buyers and contacts.
o Balance challenging customers with being approachable and responsive.
o Tailor brand plans for customer delivery, collaborating with marketing and shopper marketing teams.
5. People:
o Lead, motivate, and develop your team.
o Manage workload proactively and communicate effectively.
o Lead by example, knowing your stuff and coaching your team.
6. You:
o Know your internal and market environment well.
o Be willing to think differently when needed.
o Share best practices and live our values.
o Bring the brand personality to life for team, customers, and consumers.
You will need to:
* Embrace and embody Ella’s Kitchen’s unique qualities.
* Have solid experience at SNAM or NAM level within FMCG.
* Experience managing a Top-4 Grocery account.
* Experience developing and leading JBPs.
* Excellent commercial and numeracy skills.
* Strong relationship-building skills.
* Effective communication skills.
* Proactive thinking.
* Ability to thrive in an entrepreneurial environment.
* Results-focused mindset with problem-solving persistence.
* Ability to influence cross-functionally.
* Demonstrate our values and be a passionate brand ambassador.
And What You’ll Get In Return:
* Comprehensive training and development opportunities.
* Competitive salary.
* A benefits package including private medical, dental, pension, life assurance, holiday entitlement, discounts, and wellbeing events.
* A fantastic working environment at our beautiful Barns in Oxfordshire with flexible working options.
Ella’s Background
Ella’s Kitchen was founded by Paul Lindley to promote healthy eating among children. We are a values-driven, entrepreneurial company with impressive growth, reaching a £90m turnover with 100 employees. Our products are available across the UK and internationally, known for high-quality ingredients and ethical practices. We are part of the Hain Celestial group, a B’Corps certified company, and have been listed in the Sunday Times Best Companies top 100 for five years.
As we embark on a new growth phase, we are seeking an enthusiastic Senior National Account Manager to work on Tesco. Join a team that meets challenges with enthusiasm and innovation, guided by our core values.
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