Salary: £30,000 - 30,000 per year Requirements: Experience with MEM/Intune, SCCM, Azure AD, or Windows Autopilot Strong understanding of modern device management principles Excellent customer service and communication skills Ability to work onsite across multiple locations Full UK driving licence is essential Ability to lift and transport laptop stock Comfortable working in varied police environments (stations, offices, operational sites) Responsibilities: Collaborate in teams of two across multiple police sites in the Hampshire and Thames Valley region Manage daily appointments and site visits using the in-house booking system Swap legacy laptops for new MEM-based devices, ensuring smooth enrolment and first login Wipe and re-enroll existing devices that meet hardware specifications Ensure users complete the minimum handover checklist, including mandatory software installations and OneDrive syncing Maintain accurate records of timekeeping, appointment attendance, stock levels, and any technical incidents encountered Manage and account for laptop stock using the organizations CMDB and Asset Register Provide basic troubleshooting and user support with Local Admin accounts Technologies: Azure CMDB Hardware Support Windows Cloud DevOps Office 365 Security More: We are excited to be recruiting for a MEM Laptop Refresh Engineer to work within the Thames Valley Police Force. This temporary ongoing contract offers a pay rate of £250 per day, with working hours from 09:30 to 16:30, Monday to Friday. As part of our team, you will play a crucial role in enhancing the technological landscape of public services, supporting Thames Valley Police and Hampshire Constabulary in transitioning to a modern device management model. We are committed to an inclusive and accessible recruitment process that values innovation, collaboration, and community service. last updated 6 week of 2026