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Front of house receptionist/medical receptionist

Havant
Homewell Practice
Front of house receptionist
Posted: 18 June
Offer description

Our practice and the demand for GP services hasgrown over the last 2 years, and this means we are substantially growing ourteam.
We are looking for two part-time people (working 16-20 hours perweek each) to join our reception family.
We are looking for a flexible, reliable andloyal person who is adaptable and will think of this opportunity as acareer. Working as a Medical Receptionist can be achallenging role so experience of working in a busy customer service role isessential and experience of working in a healthcare setting is desirable.
Full training will be given.
You will facilitate communication betweenpatients, members of the primary health care team, secondary care and otherassociated healthcare agencies.
Answeringcalls from patients and healthcare agencies
Processingof patient information from secondary care and other healthcare agencies
Arrivingpatients and visitors into the building in a safe and polite way
The whole Practice team is committed toproviding quality patient care and received a GOOD rating from the CQCInspection in 2022.
NHS Pension and good transport links.
You will facilitate communication betweenpatients, members of the primary health care team, secondary care and otherassociated healthcare agencies.
Answeringcalls from patients and healthcare agencies
Processingof patient information from secondary care and other healthcare agencies
Arrivingpatients and visitors into the building in a safe and polite way
Experienceof customer service in a healthcare setting or other busy customer serviceroles
Solidprevious office experience and administration experience
Experienceof IT within a medical environment
Experienceof General Practice
Abilityto be flexible, use your own initiative and manage your own time effectively toensure that all tasks are completed within the required timescales
You will facilitate communication betweenpatients, members of the primary health care team, secondary care and otherassociated healthcare agencies.
Answeringcalls from patients and healthcare agencies
Processingof patient information from secondary care and other healthcare agencies
Arrivingpatients and visitors into the building in a safe and polite way
Experienceof customer service in a healthcare setting or other busy customer serviceroles
Solidprevious office experience and administration experience
Experienceof IT within a medical environment
Experienceof General Practice
Abilityto be flexible, use your own initiative and manage your own time effectively toensure that all tasks are completed within the required timescales
Personal Qualities/Attributes
Flexible and cooperative
Ability to be flexible, use your own initiative and manage your own time effectively to ensure that all tasks are completed within the required timescales
Clear, polite telephone manner
Competent in the use of Office and Outlook
Effective time management (Planning & Organising)
Ability to follow policy and procedure
Experience of supporting and training colleagues
Experience of working in a health care setting
Experience of IT within a medical environment

Personal Qualities/Attributes
Flexible and cooperative
Ability to be flexible, use your own initiative and manage your own time effectively to ensure that all tasks are completed within the required timescales
Clear, polite telephone manner
Competent in the use of Office and Outlook
Effective time management (Planning & Organising)
Ability to follow policy and procedure
Experience of supporting and training colleagues
Experience of working in a health care setting
Experience of IT within a medical environment
Havant Health Centre


Havant Health Centre


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