Facilities Manager, Educational Body, London, Permanent, £60,000
Leading London based examining board with an international reach needs a capable and proactive Facilities Manager for a permanent full‑time role. The incumbent will ensure the smooth running of office, seminar and examination accommodation, manage two staff members and oversee the health and safety policies and procedures.
Reporting to the Chief Operating Officer, responsibilities include:
* Managing and planning services including office security, maintenance, mail, archiving, cleaning, waste disposal, recycling, stock control and meeting and event set‑ups
* Processing month end reports for the COO to review office usage statistics
* Ensuring the delivery of housekeeping within the building that hosts event spaces
* Leading a team of two and delivering a cohesive, safe and effective facilities management service, taking responsibility for performance management, coaching and development of the team
* Preparing and managing the department’s budget, monitoring and reporting against forecast
* Assisting the COO with day‑to‑day management of the landlord’s service charge budget
* Ensuring an effective reception service is provided
* Ensuring compliance with health and safety regulations and providing seamless office services, including fire safety, DSE, manual handling, first aid, PAT and L8
* Overseeing the management of all external FM contracts, including monitoring, auditing and checking quality and performance
* Playing an active part in the development, testing and ongoing management of disaster recovery and business continuity plans as a member of the Business Continuity Working Group
* Providing a 24/7 first‑line response to incidents and emergencies on site and reacting appropriately
* Providing an annual Health and Safety report for the Audit & Risk Committee
* Developing new working practices and implementing changes to improve service delivery and efficiencies
* Acting as first point of contact for sub‑tenants and helping to implement arrangements for future sub‑lets
* Ensuring delivery on all service level agreements
You will need:
* IOSH qualification and preferably NEBOSH qualification with experience of delivering in‑house FM services in a medium sized organisation with multiple visitors and events
* Membership of a professional association such as IWFM
* Experience of managing health and safety, including an in‑depth knowledge of statutory guidance and safety within an office environment
* Confident IT skills including MS Office, health and safety applications, CCTV software, storage and archiving systems and room booking systems
* Problem‑solving skills with a track record of making considered analytical decisions, staying up to date with new developments and best practice, and applying creativity and innovation
* First‑class planning and organisational skills and excellent communication
* Previous experience of tendering for and managing significant external contracts
* Experience of setting and managing a significant FM budget
* Previous experience of working in a multi‑tenanted building and working with managing agents
* In‑depth knowledge of disaster recovery and business continuity management systems
* Willingness to work outside normal office hours, including occasional weekends and bank holidays; a NEBOSH qualification is a bonus, as is experience of managing service charge budgets and previous experience as a member of a Disaster Recovery / Business Continuity Team
Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities employer and agency.
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