What you'll be doing: We're currently recruiting a dedicated Helpdesk Operator to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 13 hours per week. As a Helpdesk Operator, you will use your skills to maintain a high standard of helpdesk services within a busy healthcare setting. In return, you will have the chance to progress your career with company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: • Mon: • Tues: • Weds: • Thurs: • Fri: • Sat: Weekends only • Sun: Weekends only Could you bring your spark to Healthcare? Here's what you need to know before applying: Your key responsibilities will include: • Undertaking telephone calls in a busy Hospital Helpdesk • Responsible for ensuring all tasks are logged accurately and allocated to correct operative • Ensuring all calls are answered promptly, politely and professionally • Ensuring all tasks are closed off in a timely manner • Representing Compass Group UK&I and maintaining a positive brand image • Complying with Health & Safety regulations Our ideal Facilities Assistant will: • Have previous experience within a similar role either in Customer Service or Call Centre environment • Have excellent communicational and IT Skills • Be adaptable and easily embrace changing priorities • Be a brilliant communicator and easily build relationships • Strive for excellence in an eager and motivated manner • Take initiative and make decisions that are right for our customers • Possess the ability to work under pressure • Demonstrate exceptional timekeeping and reliability Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.