We’re Hiring! Final Mile Territory Manager
Location: Airdrie
Shift Pattern: 5 out of 7
Ready to Lead, Inspire, and Keep the Final Mile Moving? If you thrive in fast-paced environments, love problem-solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently and on time.
About The Role
As a Final Mile Territory Manager, you’ll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You’ll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community and key internal teams. This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency and site safety — every single day.
Responsibilities as a Final Mile Territory Manager
* Own service, cost and performance across your Delivery Unit(s)
* Ensure consistent, compliant, on-time parcel flow and courier coverage
* Analyse digital dashboards and Service Tracker to identify and resolve risks
* Build strong relationships with EBPs, couriers, support teams and unions
* Lead budget management with a focus on cost leadership and efficiency
* Drive continuous improvement and proactive planning across all operations
What You’ll Need to Succeed
* A strong analytical mindset with the ability to prioritise effectively
* Experience managing operational performance in a fast-paced environment
* Excellent communication skills across dispersed or remote teams
* Ability to motivate, influence and engage multiple stak
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