Overview
A global information company in Bradford is seeking a Customer Success Manager to ensure clients receive maximum value from their products.
Responsibilities
* Onboarding new clients and ensuring smooth adoption of products.
* Monitoring customer health and usage metrics to identify growth opportunities and risks.
* Collaborating with cross-functional teams to drive engagement, retention, and customer outcomes.
Qualifications
* Experience in customer-facing roles in the SaaS or B2B sector.
* Strong communication skills and data analysis abilities.
Additional Information
This role offers flexibility in working hours.
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