Mon - Fri 9-530pm Located around Heathrow Salary £60/70 plus Bonus Our Client is looking for a motivated and capable Senior Operations Manager to join their team and help deliver outstanding results in this area of the business. You’ll contribute to the success of the company by bringing expertise, commitment, and a focus on delivering high-quality outcomes. This is a role for someone who enjoys responsibility, has strong communication and problem-solving skills, thrives in a fast-moving environment, has a data driven and analytical approach and is ready to make a meaningful impact in an organization that is passionate about its core values and customer excellence. Working with stakeholders across the business, the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI’s, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, H&S, Disaster Recovery and Continuous Improvement & Best Practice. Duties Include: * Overall responsibility for operations ensuring that processes run efficiently and effectively * Be the Voice of Operations and the Operations Champion throughout the business * Responsibility for operational planning using a data driven and analytical approach * Manage, lead, train and mentor cross functional direct reports (Warehouse Manager, Logistics Manager and Compliance & Aviation Security Manager) whilst having overall responsibility for the wider Operations Team (circa 20 team members) * Responsibility for the operations budget & operations/warehouse P&L * Responsibility for driving improvements, best practice and operational excellence * Develop & implement operational strategies and SOP’s * Responsibility for warehouse health, procurement, KPI’s and operational performance * Responsibility for always ensuring compliance with regulations and health & safety standards * Overall responsibility for relationships with regulatory bodies and external consultants ie CAA, HMRC (Border Force, MOU, Trading Standards etc), Traffic Commissioner * Responsibility for disaster recovery planning which is regularly reviewed and tested If you want to be a part of this fast-growing company with a supportive and high performing team, please get in touch with your CV today