At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in peoples own homes and in a range of other locations across the county. We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking "what matters to you". We are passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high‑quality teams in all areas of the Trust. Our application process aims to understand each candidate’s knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description. It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us.
Contract Details
* 2 x Fixed Term contract/secondment opportunity for up to 12 months
* Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment
Role Overview
Gloucestershire Health and Care Foundation Trust has a fantastic opportunity within the IT Deployment team. Working closely with the IT Support team to provide an excellent IT service to all colleagues. The role will work with the IT deployment team that is responsible for desktop and mobile device imaging, inventorying new and existing stock, deploying hardware and software applications as well as deployment of security updates. Maintain and owning the lifecycle of GHC IT Equipment is included within role. Working as part of a team the postholder will ensure that the IT Service Team operates smoothly to provide excellent IT and Infrastructure provision across the c6000 staff of the Trust and across multiple sites. Reporting to the IT Deployment lead, you will be responsible for ensuring IT equipment is ready for deployment, this includes the lifecycles stages of IT devices, such as asset management and device inventory, configuration and installation of endpoints through to removal, and then disposal. During the lifecycle, audits will be undertaken as well as patch management. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Utilise knowledge, skills and judgment to provide a resolution where possible or where unable to assign call to the appropriate team. To deal with all IT queries received and ensure they are recorded and dealt with appropriately and within agreed Service Operating Level Agreements. The IT Deployment Technician will be expected to attend any GHC staffed site within Gloucestershire when required and will be a point of contact for replacing equipment. Installation of endpoint devices, including but not limited to desktop computers, Laptops, tablets, smartphones, printers and provide support where appropriate.
About Us
We have a skilled and dedicated workforce of over 6000 colleagues working in a diverse range of services over 55 sites and within peoples homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
* 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
* 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
* 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Benefits
* Free car parking at many of our sites
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification
* A multi‑professional preceptorship programme for all Newly Qualified Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners
* Generous NHS pension and enhanced pay when if you work unsocial hours
* Flexible, family friendly and agile working opportunities
* Recognition and long service awards
* Fast Track physiotherapy
* Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
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