Overview
WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.
We believe in four simple virtues that shape everything we do:
* Positive Attitude
* Inclusion
* Social Ties
* Growth
From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (over 75% of our employees started as Juicers!).
If you love fast paced service, music, people, and turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.
Job Summary
Position title: Shift Manager
Reports to: Store Manager
As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift. Your main responsibility is to maintain operational excellence by observing, delegating, and executing daily concept workflow (DCWF), and deliver a high degree of guest satisfaction, contributing to financial performance. You will support the store management team, setting a tone for an engaging and motivated workplace through a people-centric corrective feedback culture and a train-every-day mindset.
Key Responsibilities
* DCWF: Ensure DCWF is executed to the highest standards by following the set structure, observing operational gaps based on store traffic, delegating tasks, and providing corrective and acknowledging feedback.
* Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles (Pink Standard). Responsible for honest documentation and reporting any malfunctions or issues in the store.
* Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge - Training – Practice – Validation” to develop skilled, engaged, and dedicated team members.
* Guest Experience: Lead by example to deliver exceptional guest experiences through our brand behaviour principles, and handle in-store guest feedback professionally.
* Financial Accountability: Monitor and optimize sales performance during shifts by communicating and following up on daily targets. Carry out deliveries, including reporting and supervising general type-in culture.
Key Performance Indicators
* Operational Requirements: Task-monitoring checklists completion rate
* Guest Experience: Guest feedback ratings (Myli score, App ratings)
* Store Performance: Daily commercial targets, Waste registration, Employee meal type-ins, Delivery reporting
Why Work With Us
Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with events that foster camaraderie.
Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs, workshops, training, and mentorship.
Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career, including exchange programs and international assignments.
By joining Joe & The Juice, you contribute to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace.
Salary Range: £14.50 GBP per hour
About Joe & The Juice: JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed cafés that combine convenience with distinct urban atmospheres. We invest in internal development through our Moneyball career system and maintain a people-centric and sustainability agenda as part of our Nordic heritage.
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