Role: IT Support Engineer
Location: Bromsgrove (Hybrid Working)
Salary: £27,000 + Paid Certifications
Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment?
This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career.
The Role
You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:
* Windows 10/11 & Windows Server
* Microsoft 365 (Teams, Exchange, SharePoint)
* Networking (DNS, DHCP, firewalls, switches, VPNs)
* VMware & Virtualisation
* Azure cloud services
* Hardware troubleshooting & device configuration
* General IT support, ticket management, and customer communication
This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment.
What You'll Be Doing
1. Resolving user issues across desktops, servers, cloud and network environments
2. Supporting the second and third line engineers in technical issues and projects when required
3. Monitoring syste...