Regional Service Manager, Medical Devices
We are a well‑respected supplier of sophisticated medical diagnostics systems, seeking a commercially astute Regional Service Manager to lead our field service operations across a broad product portfolio.
Role Summary
The successful applicant will be responsible for:
* Managing a team of Field Service Engineers
* Building and nurturing all relationships with key customers
* Regularly attending meetings and providing customer care
* Ensuring the delivery of KPIs, including resource utilisation, PPM delivery, and team and customer satisfaction
* Financial delivery within set budgets
Qualifications
* Background working in a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader role
* Experience within a high technology instrumentation sector (analytical instrumentation, scientific, laboratory, medical or high value electronics capital equipment)
* Commercial skills and business flair
* Ability to foster key relationships with customers
* Skills to support and motivate a team of field service engineers, looking to develop new revenue streams and increase market share across a broad product portfolio offering cutting‑edge solutions in medical systems technology
Benefits
* Basic Salary £53,000 to £57,000
* Company Car (electric / hybrid options available)
* Excellent Benefits Package
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