We are looking for a confident and proactive Credit Controller to join a busy credit team. This position plays a key role in ensuring timely collections, reducing aged debt, and maintaining strong client relationships.
The successful candidate will be target-driven, resilient, and comfortable managing high volumes of customer contact.
Key Responsibilities
* Proactively chase outstanding debts via telephone, email, and written communication
* Manage your own ledger and take ownership of debt recovery
* Monitor aged debt and upscale overdue accounts where necessary
* Negotiate payment plans and resolve payment queries
* Maintain accurate records of all collection activity
* Work towards collection targets and KPIs
* Liaise with internal departments to resolve disputes quickly
* Prepare debtor reports and provide updates to management
Skills and Experience
* Proven experience in a Credit Control role
* Strong communication and negotiation skills
* Ability to handle difficult conversations with professionalism
* Target-driven with a results-focused approach
* Excellent organisational skills and attention to detail
* Confident using finance systems and Excel
Desirable
* Experience working in a high-volume environment
* Strong problem-solving skills and ability to prioritise workload
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