Network & Infrastructure Manager Location: Wembley - 5 days on-site Type: Permanent Salary: £70-90,000 per annum permanent benefits About the Role We're supporting a major organisation undergoing a significant digital transformation and modernisation programme. As part of this journey, we're seeking an experienced Infrastructure & Network Manager to play a critical role in stabilising and evolving core IT foundations. You will be responsible for ensuring 24/7 continuity across infrastructure and network services. You'll lead a skilled team, drive operational excellence, and play a key role in reducing technical debt, strengthening security posture, and introducing automation and operational guardrails. This is a hands-on leadership role offering a balance of BAU support, continuous improvement, and strategic input into platform evolution. Key Responsibilities Operational Excellence & Stability Own and manage day-to-day operations across core infrastructure, including data centres, LAN/WAN, Wi-Fi, and server environments Define, implement, and enforce robust SOPs for backups, disaster recovery, patch management, and hardware lifecycle Ensure reliable connectivity between legacy core systems and modern application platforms Oversee internal security monitoring and collaborate with external security partners (SOC/MDR) Lead incident and problem management activities, including root cause analysis and service restorationLeadership & Vendor Management Lead, mentor, and develop a high-performing infrastructure and network team Act as the primary point of contact for ISPs, vendors, and Managed Service Providers Manage infrastructure budgets, including hardware procurement and vendor spend Collaborate with internal stakeholders to align infrastructure services with business needsSkills & Experience Required Proven experience (10 years) in IT infrastructure management, ideally within a large-scale or complex environmentStrong technical expertise across: Networking (TCP/IP, routing, switching, firewalls) Azure networking (ExpressRoute, VPN) Windows and Linux server environments Virtualisation technologies (VMware / Hyper-V) Hands-on experience with Microsoft Azure (IaaS and PaaS) Strong working knowledge of Active Directory and associated services (Group Policy, DNS, Sites & Services) Experience managing technical teams and operating in high-pressure environments Solid understanding of IT Service Management (ITSM), including incident, problem, and change management processes Experience with ITSM tools (e.g., Jira) and working within SLA-driven environments Familiarity with legacy systems connectivity (e.g., AS/400 / iSeries) is highly beneficial