Job Description
We are seeking a skilled individual to join our Tenancy Management Team during an exciting phase of service redesign. The successful candidate will play a pivotal role in fostering strong, sustainable communities through meaningful interactions with our tenants.
The ideal candidate will excel in communication, engaging with tenants through various methods to ensure they understand and comply with their tenancy conditions. This role encompasses a broad spectrum of tenancy and neighbourhood management tasks, aimed at meeting and surpassing performance benchmarks and quality standards.
The key responsibilities of this role include:
* Communicating effectively with tenants to ensure compliance with tenancy conditions
* Managing a range of tenancy and neighbourhood management tasks
* Representing the Dacorum Borough Council to its tenants in a professional and diligent manner
The ideal candidate will bring a background in Housing Management, marked by innovation, organisational competency, and enthusiasm. They will have excellent communication and negotiation skills, alongside a respectful and considerate approach to interactions.
Requirements:
* A valid UK driving licence
* An Enhanced check with the Disclosure and Barring Service
* A foundational understanding of Housing Law and experience managing stressful situations
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to equality, diversity, and inclusion, and our recruitment processes are designed to ensure that all candidates are treated fairly and with respect.
Application Details:
The deadline for applications is midnight on the closing date shown in the advert details. Interviews will be held the week of 20 October 2025.
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