Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Commercial Account Handler Location: Borehamwood (On-site) Package: £Negotiable Benefits As a result of our continued growth and success in the insurance market. Hamilton Fraser are seeking an ambitious and driven account handler to join our team in Borehamwood. As a Hamilton Fraser team mate we will rely on you to put our customers at the heart of everything you do; managing a portfolio of our commercial clients, providing them with advice alongside supporting our Account Executives in delivering world class service to our customers. The Day To Day: Develop and maintain professional relationships with insurer partners, affiliates and other third parties Actively contact prospective clients to offer Professional Indemnity insurance and additional policy extensions Act on opportunities to promote additional cover benefits i.e., Cyber, Public Liability etc. Actively develop cross selling opportunities within the various departments of HFIS Group Ensure all documentation issued and actions taken fall within the agreed service standards and FCA regulations Keep up to date with industry news and developments ensuring that your technical knowledge is kept current Assist with the preparation of external events and exhibitions and attending these where required Act in accordance with the agreed procedures and protocols under Delegated Authority Schemes Maintain and enhance existing / new client relationships ensuring that the premium income contributes to the achievement of your own and the departmental financial targets. The Rewards: A negotiable basic salary all the normal benefits (23 days holiday Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: Experience in a Commercial Insurance environment as well as knowledge of Professional Indemnity Insurance and knowledge of acturis system is advantageous. General SME experience will also be considered. A proven sales focussed approach to client relationships whilst ensuring excellent customer service and advice is always provided Cert CII or significant progress towards the qualification would be advantageous A good level of both written and spoken English is required, as well as excellent numerical skills Excellent inter-personal and telephone skills with the ability to communicate clearly and precisely with others Good organisational skills and the ability to adapt to changing circumstances in a fast-moving environment Sound IT skills, particularly MS Office products, with the ability to learn new systems and procedures Able to meet deadlines and manage own workload We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.