As a Hire and Workshop Controller, you will be responsible for providing administrative support to ensure the efficient operation of the Huntingdon Workshop and Hire Departments. You will support customers, managers, and colleagues in all departments in a variety of administrative tasks. A high level of organisation and time management is critical; the Hire and Workshop Department is a fast-paced environment where attention to detail is essential. Communication via telephone, email, and face-to-face is vital to ensure customers and colleagues are kept up to date with job progress. Tasks will be completed accurately, to high standards in a timely manner.
Responsibilities:
• Check if equipment coming into the workshop is covered under warranty or KTCP and confirm with the customer if a hire replacement unit is required.
• Arrange hire and workshop deliveries and collections with couriers.
• Relay any changes to workshop job status with customers via email/telephone.
• Forward estimates, loss, and damage charges to customers as required.
• Raise purchase orders for spare parts, cross hires, and replacement stock.
• Raise and process hire and workshop contracts and other documents according to booking-in forms and purchase orders, ensuring all profile fields are completed and kept up to date.
• Assist accounts with any hire and workshop invoice queries, raising credits where necessary.
• Answer and direct phone calls, ensuring QlikView is always correct.
• Meet and greet clients as necessary when they drop off equipment.
• Attend any training courses as and when required.
• Carry out other duties and tasks as needed.
• Comply with Health and Safety regulations to safeguard the interests of the business, our people, and customers.
• Ensure all Workshop Trello cards are up to date and scan completed job documents.
• Experience in workshop repair/hire administration
• Familiar with the survey equipment industry
• Experience in using InspHire system
Location: Huntingdon
Job Type: Part-Time
Why Join Us
At KOREC, we are committed to developing and promoting inclusive behaviours that create and sustain equality of opportunity, fairness, mutual respect, dignity, and respect for all.
• Competitive salary +performance based incentives
• Tailored Induction & On-Going Training and Development
• 23 Days Holiday (plus bank holidays & service-related leave increases up to 30 days)
• Pension Scheme, Simply Healthcare plan, and Life Insurance for financial security
• Generous Employee Benefits Package including Perk box Benefits, Corporate Gym, Cycle to Work Scheme, Virgin Media discounts & Technology Purchase Scheme
• Employee Assistance Programme & Mental Wellbeing Resources Platform
• Accreditation as Investors in People and Investors in Wellbeing
Job type Permanent Industry Operations Posted 2025-05-14T00:00:00 2 days ago
About us
At the KOREC Group (comprising of KOREC, BuildingPoint & K-MATIC), we firmly believe in fostering strong and positive relationships with both our valued customers and dedicated staff. As a leading expert in providing a diverse range of solutions for the Construction, Survey, and GIS markets, we proudly stand as one of Trimble's largest distributors on a global scale.
If you're seeking a position that aligns with your skills and ambitions, we encourage you to explore the job opportunities listed above. We strive to create a team-oriented environment where every individual can thrive and contribute to our collective success.
Furthermore, we also welcome speculative applications from talented individuals who believe they could make a significant impact at the KOREC Group. If you're interested, please send us your CV along with a compelling explanation of why you would be an excellent addition to our team. You can reach us at careers@korecgroup.com.
We look forward to hearing from you and potentially welcoming you to the KOREC Group family.
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