Hire Desk Controller Tamworth (40 Hours, Monday to Friday)
Join the UKs Leading Hire Provider!
Speedy is the UKs leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services everything you need for every job!
Were looking for a Hire Desk Controller to join our team in Tamworth. This is a vital role at the heart of our depot operations, combining sales, customer service, and operational coordination. Youll be the link between our customers, drivers, engineers, and stock teams making sure every order is delivered on time and every customer has a smooth experience.
What Youll Do Day-to-Day Duties
No two days are the same in this fast-paced, customer-focused role. Your typical responsibilities will include:
1. Customer Contact & Relationship Building
* Acting as the first point of contact for customer queries via phone, email, or in person.
* Understanding customer needs and providing expert product knowledge to recommend the right hire solutions.
* Building strong, long-term relationships with regular and new customers to encourage repeat business.
2. Managing the Hire Process
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