Operational System Support Engineer
Corsham (Hybrid - 3 days onsite)
Permanent
Circa £70k per annum + benefits
Are you ready to take your expertise in enterprise tooling to the next level? This is a fantastic opportunity to join a high-performing Hosting & Tooling team supporting critical, large-scale environments within the public sector. You'll play a key role in ensuring systems are stable, secure and optimised-while continuing to build your own technical depth through hands-on experience and ongoing development.
If you enjoy solving complex challenges, working across diverse technologies, and collaborating with talented engineers and analysts, this is a role where you can genuinely make an impact.
What you'll be doing
Act as a trusted point of contact for clients, providing technical guidance and operational support
Deliver both BAU (RUN) support and project-based work across enterprise environments
Create and maintain event management policies and operational tooling solutions
Perform high-level system analysis to support client requirements and improvements
Install, configure, customise and manage tooling platforms and monitoring solutions
Build and maintain dashboards and reporting tools for operational insight
Produce clear technical documentation and architectural diagrams
Collaborate with internal teams and Project Managers to deliver successful outcomes
Develop automation scripts and integrations to enhance system efficiencyWhat you'll bring
Proven experience with enterprise tooling and relevant certifications
Strong hands-on experience with tools such as BMC TrueSight, BMC Discovery and Splunk
Experience with agent deployment, product installation and customisation
Knowledge of SNMP MIB management
Solid experience across Windows, Linux and AIX environments
Scripting skills in Python and/or PowerShell
Understanding of networking concepts and protocols
Experience with monitoring tools such as Zabbix, Nagios, SolarWinds, HP OpenView or IBM Tivoli
Experience with automation and system integration (e.g. REST APIs)Important information
This role requires Developed Vetting (DV) clearance
You must have lived in the UK continuously for the past 10 years to be eligible
Pre-employment checks will include identity, employment history and criminal record verificationDeerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy