Overview
Senior Engagement Manager, UKI Engagement Management Team at AWS Professional Services (ProServe).
The ProServe team seeks a highly skilled Engagement Manager (EM) to lead delivery of complex cloud solution projects. You will combine technical expertise with strong project leadership to drive AWS-based solutions for clients, bridging business requirements with technical solutions and facilitating discussions to ensure alignment with customer outcomes. You will apply AWS frameworks such as Well-Architected and Cloud Adoption Framework, distill customer needs into clear technical requirements, decompose problems, and make trade-off decisions considering performance, scalability, security, and business impact.
You will validate technical solutions against business goals, recognize when additional evaluation is needed, manage risks, and communicate technical concepts to both technical and business audiences. As you progress, you will lead increasingly complex projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will manage project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations.
Key Responsibilities
* Leading and managing complex cloud migration and implementation projects
* Leveraging knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
* Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer outcomes
* Distilling customer needs into clear technical requirements and mapping them to business outcomes
* Decomposing complex technical problems into actionable, deliverable solutions
* Contributing to technical documentation and defining documentation standards
Basic Qualifications
* Minimum 5 years of experience in cloud computing
* Experience in project management of technical programs
* Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
Preferred Qualifications
* AWS experience preferred
* Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
* Strong understanding of AWS services, architectures, and best practices
* Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
* Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
Amazon is an equal opportunities employer. We value diversity and base recruitment on experience and skills. Privacy notice: please review how we collect, use, and protect candidate data.
Location: Manchester, England, United Kingdom. Job ID: A3031643.
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