Overview
Optical & Sales Administrator – A Unique Career in Eyewear & Customer Experience
Are you passionate about eyewear, customer service, and sustainable design? Do you thrive in a dynamic, boutique retail environment where your skills and personality make a real difference? We’re looking for a motivated and detail-driven Optical & Sales Administrator to become the friendly, knowledgeable face of a growing brand in the heart of London. This is more than just a sales role-it’s an opportunity to join a purpose-led team, deliver exceptional customer experiences, and help reshape the future of eyewear from the inside out.
Responsibilities
* Customer Experience & Sales: Deliver an exceptional, personalized experience to every customer-whether in-store, online, or over the phone. Guide customers through their journey from browsing to aftercare, ensuring they feel valued and supported at every step. Manage communication, sales processing, and fulfilment with efficiency and flair. Build lasting relationships with new and returning customers. Track and achieve sales and service goals.
* Optical Dispensing: Help customers choose frames and lenses that match their style, lifestyle, and prescription needs. Take accurate optical measurements with precision and professionalism. Provide expert advice with warmth and confidence.
* Store Presentation & Operations: Open and close the store, ensuring all security and operational procedures are followed. Keep the retail space clean, stylish, and perfectly on-brand. Manage stock, visual merchandising, and general admin tasks. Support order management and inventory control.
Qualifications
* Experience in optical sales or dispensing (minimum 1 year preferred).
* A passion for sustainability and ethical retail.
* A friendly, proactive attitude with great communication skills-both written and spoken.
* Tech-savvy and comfortable using digital tools and systems.
* Highly organised, detail-oriented, and motivated by targets and growth.
* A natural team player with a flexible, can-do mindset.
* Weekend availability is essential (must be able to work either Saturday or Sunday).
* Minimum of 12 months experience working within optics. If not, your application may be rejected.
Benefits
* A pair of stylish optical and sun frames—on us!
* Exclusive discounts for friends and family.
* Generous holiday allowance (28 days including bank holidays).
* Central London location with great transport links.
* Regular team days and a supportive, creative work environment.
* Sales bonus structure with potential for growth and rewards.
Ready to take the next step in your optical career? Apply today! Hit APPLY NOW or contact Natasha at Inspired Recruitment Group on 0121 778 6999. WhatsApp: 07926455084. Email: natasha@inspiredselections.co.uk. www.inspiredselections.co.uk
YOU MUST HAVE A MINIMUM OF 12 MONTHS EXPERIENCE WORKING WITHIN OPTICS. IF NOT, YOUR APPLICATION WILL BE AUTOMATICALLY REJECTED.
Application Process
Once you have applied, one of the experienced team at Inspired Selections will call to discuss the role in more detail. They will review your CV and current situation to ensure you have the relevant experience and match what the client is looking for. We will arrange the meeting after this discussion.
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