We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of Rolls-Royces recruitment team and provide professional interim and temporary resources. We are looking for a Customer Supply Chain Delivery Lead for a 12-month contract based in Solihull on behalf of Rolls-Royce who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planets vital power needs. Please note this position is going to be hybrid with a mix of 3 days working from the office and the remaining days working from home. Purpose of the Role: Working within the Procurement team, responsible for ensuring the planning and on time delivery of a defined portfolio of parts across the full product lifecycle - including but not limited to NPI, production, transfers, reactivations and supply chain design. Be the first point of contact with regards to delivery for the externalsupply chain and internal stakeholders, ensuring strong relationship management. Responsible for driving adherence to the commitment accepted plan with suppliers, by proactively identifying and working with the relevant stakeholders in addressing and resolving risks which would impact delivery and inventory performance. To be ERP process and system compliant, ensuring SAP data integrity. What you'll do: Regular and accurate management of the Executive System schedule to ensure correct demand flow down to suppliers and delivery commitments/forecasts to Rolls-Royce Robust monitoring and execution of system exception messages and supplier feedback on production status Leading Orderbook Reviews to the required standard confirming that suppliers have the required capacity, material and production schedule to ensure a forward-looking plan that support customer requirements Own the capacity statement for the supplier(s), regularly updating to reflect tactical short-term interventions and medium to long term strategic plans. Assess that the supplier(s) has the necessary planning capacity to support customer requirements Use planning and control tools and internal customer feedback to anticipate and plan for gaps in delivery, manage/Communicate issues impacting delivery Regularly visit suppliers to understand their working practices, production facilities/capabilities and current status to agreed plans and identify where risks could occur Work with other functions to ensure items which could impact on a suppliers ability or willingness to deliver are resolved, including but not limited to invoice clearance, commercial disputes, technical/quality queries or insufficient purchase order coverage The robust monitoring and execution of system exception messages and supplier feedback on production status Ensure root cause is understood and Problem Follow Up completed through the appropriate problem resolution tools Create and execute (forecast) arrears recovery plans for parts/suppliers who are behind plan, utilising an appropriate suite of planning and control tools Implement appropriate governance and monitoring of supplier recovery plans, ensuring they remain on track Support supplier business and scorecard reviews Conduct Delivery improvement reviews which confirm the supplier has appropriate actions in place to fix historical causes of Delivery failure using KPIs such as OTIF, Arrears, WIP, Leadtime, Yield, buffer stock and on-time launch Assess and improve supply Planning and Control capability using the Supplier Planning Assessment (SPA) Identify and develop solutions to resolve long term risks to on time delivery (such as rate changes, rate readiness, contract landscape changes both internally and at the supplier, single points of failure, sub-tier rate or input changes), ensuring chronic performance issues are appropriately mitigated - including engaging with other functions as needed Support New Product Introduction (NPI) and reactivation processes to ensure product is sourced appropriately and on time to meet customer requirements. Confirm that suppliers have plans to achieve future rate increases and successful implementation of new parts, up to production rate requirement Support the parts transfer process, leading planning & control elements including but not limited to run in/out plans, buffer and/or excess inventory plans (EIA), load/capacity management, demand management (schedule adjustment or independent demand) and support other members of the transfer team as needed to ensure on time delivery of transfer activities Take ownership for the part number once part number is live in the executive system (PI) or transfer is complete Owning APQP elements relevant to the role and working as part of the cross functional IPT (where appropriate) leading on P&C functional specific tasks Accountable for supplier commit/accept response to Demand change through SORB or other demand change processes Complete analysis work of load changes including, rate comparisons, scenario planning, inventory impact, load and capacity impact Ensure suppliers understand and take necessary actions following commit/accept process to ensure readiness for Delivery Leads Rolls-Royce Delivery reviews through provision and presentation of supply recovery plans and agreed review presentation documents Responsible for ERP Compliance for supplier(s) Working with relevant stakeholders, suppliers and third-party service providers on resolution of Stock in Transit, GRIP & NCR Stock Inventory management including the return, re-supply and verification of Stock at Vendor & Free Issue Material To assist the finance function in resolving resolve overdue invoices and invoice queries Accountable for inventory budget and forecast within their parts and impact of planning / scheduling decisions taken, SAP updated in line with plan. Ensure any buffering defined through the planning model is appropriate to support customer delivery and controlled. Manage the supply plan to optimise inventory, balancing customer delivery protection with cash impact. Maintain and communicate an inventory plan for the plant or suppliers. Ensure any excess inventory is authorised through EIA. Ensure SAP master data and static settings are up to date for allocated part numbers/plants (for example, including but not limited to PDT, lot sizes and quota arrangements) The skills you'll need: Manufacturing background (complex markets) Competent user in SAP - Vendor management functionality Good level of Excel skills (Pivot tables, Vlookups) Orderbook management experience Supply chain risk management experience It would be advantageous to be able to read engineering drawings Next steps We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.