Join to apply for the Service Advisor role at Lookers Motor Group Limited
2 weeks ago Be among the first 25 applicants
Join to apply for the Service Advisor role at Lookers Motor Group Limited
Teesside Audi
8am - 5:30pm Monday to Friday. Saturday on Rota 8-1
£26,000 basic with a bonus of £6,000 and £2,400 for connect and service plans totalling an OTE of £34,400
Lookers Teesside Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 6 Service Advisors, 13 Vehicle Technicians plus 3 apprentices and our enthusiastic and friendly Aftersales Manager, Steven Stoker.
Teesside Audi
8am - 5:30pm Monday to Friday. Saturday on Rota 8-1
£26,000 basic with a bonus of £6,000 and £2,400 for connect and service plans totalling an OTE of £34,400
Lookers Teesside Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 6 Service Advisors, 13 Vehicle Technicians plus 3 apprentices and our enthusiastic and friendly Aftersales Manager, Steven Stoker.
As a Service Advisor at Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from one of the best in Steven. This is a truly exciting opportunity with potential for progression opportunities within Lookers!
The successful candidate will also be enrolled onto the Audi Service Advisor accreditation pathway and have the opportunity to achieve the status of Accredited as a result which will undoubtedly benefit their future career opportunities!
Responsibilities
* Booking MOTs, services and other repair work for our customers
* Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
* Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
* Managing a high-volume of customers daily as well as telephone calls and online booking queries
* Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
* Maintaining accurate customer records, and updating the systems when any bookings have been made
Qualifications
As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experienceusing Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.
You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars!
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email michaeltaylor3@lookers.co.uk
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits
* Competitive salaries with structured pay scales and progression as you grow within the business
* Generous annual leave that increases with your length of service
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
* Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
* Eyecare vouchers to help cover vision care needs
* Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
* Dental insurance for everyday dental care and unexpected treatments
* Critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
* Will writing services to help plan for the future
* Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
* Discounted gym memberships to support an active lifestyle
* Travel insurance to help you explore with confidence
* Access to home and technology vouchers
* bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Lookers Motor Group Limited by 2x
Sign in to set job alerts for “Service Advisor” roles.
Stockton-On-Tees, England, United Kingdom 2 weeks ago
Middlesbrough, England, United Kingdom £26,409.00-£27,269.00 4 months ago
Stockton-On-Tees, England, United Kingdom 7 hours ago
MGS - Ministry of Defence Guard Service - Operations Manager
Northallerton, England, United Kingdom 1 week ago
Hartlepool, England, United Kingdom 22 hours ago
Thornaby-On-Tees, England, United Kingdom 1 month ago
Stockton-On-Tees, England, United Kingdom 1 month ago
Hartlepool, England, United Kingdom 1 day ago
Customer Experience Support - Stockton-on-tees
Billingham, England, United Kingdom 2 months ago
Hartlepool, England, United Kingdom 1 day ago
Middlesbrough, England, United Kingdom 1 month ago
Middlesbrough, England, United Kingdom £13.68-£13.68 4 months ago
Darlington, England, United Kingdom 1 day ago
Darlington, England, United Kingdom 1 month ago
Darlington, England, United Kingdom 5 hours ago
Stockton-On-Tees, England, United Kingdom 3 weeks ago
Darlington, England, United Kingdom 1 week ago
Seaham, England, United Kingdom 1 month ago
Sunderland, England, United Kingdom 1 month ago
Middlesbrough, England, United Kingdom 4 days ago
Northallerton, England, United Kingdom 3 weeks ago
Chester-Le-Street, England, United Kingdom 4 days ago
Bowburn, England, United Kingdom 1 week ago
Richmond, England, United Kingdom 6 days ago
Operations support agent 12 month fixed term
Darlington, England, United Kingdom 1 week ago
Yarm, England, United Kingdom 3 weeks ago
Bedale, England, United Kingdom 3 weeks ago
Durham, England, United Kingdom 4 days ago
Chester-Le-Street, England, United Kingdom 6 days ago
Billingham, England, United Kingdom 2 weeks ago
Darlington, England, United Kingdom 1 month ago
Bedale, England, United Kingdom 3 weeks ago
Middlesbrough, England, United Kingdom 4 days ago
Helmsley, England, United Kingdom 5 hours ago
Catterick Garrison, England, United Kingdom 5 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr