JOB TITLE – Membership Sales Manager (Golf and Leisure) DEPARTMENT – Golf and Leisure CONTRACT TYPE – Permanent RATE OF PAY - competitive plus excellent Company benefits HOURS – 40 hours over 5 days LOCATION – Newport, NP18 1HQ ID – OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Golf and Leisure ‘Hospitality Heroes’ based at The Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Experience working in a golf/leisure-focused sales role Ability to self-motivate and prioritise own workload The confidence to multitask while maintaining 5* standards Experience in setting new sales initiatives Excellent written and verbal communications skills IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Be the main point of contact for all corporate memberships and tee time bookings. Plan, organise, implement and administer all Championship and Twenty Ten members’ golf competitions – to include the production of an annual golf fixture list for both clubs Arrange and facilitate all Inter Club matches (both competitive and friendly) and ensure the EO’s are completed and rooms reserved Administer the membership database and ensure that all information is up to date to improve the lines of communication with our members Respond promptly to inquiries from prospective members, members, executive officers, the general public and other industry bodies by phone, email or in writing and follow-up with an agreed timeframe BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.