Job Summary
We are currently seeking an experienced and motivated First Line Manager (FLM) to join our team across our warehouse and logistics operations. The Warehouse FLM leads and supports a team of warehouse operatives to ensure efficient, safe, and accurate daily warehouse operations. This role is pivotal in maintaining high standards of productivity, inventory accuracy, and health & safety compliance while meeting operational targets. The FLM oversees task allocation, performance monitoring, stock control, and fosters a positive and collaborative working environment.
Key Accountabilities
* Supervise, coach, and support warehouse personnel. Manage staff attendance, and conduct performance reviews to ensure a productive and engaged team.
* Prepare shift plans, allocate tasks, and oversee both inbound and outbound warehouse activities to meet daily productivity and quality goals.
* Monitor KPIs and resolve stock discrepancies, including missing or damaged items, to maintain accurate inventory and high operational standards.
* Enforce and document compliance with all health and safety regulations. Conduct daily safety checks and manage weekly system tests for fire alarms and sprinklers.
* Lead incident investigations and ensure all staff are properly trained and briefed on health and safety protocols.
* Act as the primary liaison between internal departments, suppliers, and transport providers. Manage customer escalations and create handover reports to ensure seamless operations between shifts.
* Maintain accurate operational records and inventory reports. Manage maintenance requests for vehicles and equipment, and support payroll processes.
Skills & Experience
* Experience as a Team Leader in the Warehouse/3PL/Logistics industry.
* Proven ability to manage and motivate warehouse teams effectively.
* Strong organisational skills with the ability to multitask and prioritise in a fast‑paced environment.
* Good knowledge of warehouse operations, stock control processes, and health & safety regulations.
* Excellent communication and interpersonal skills for liaising with staff, customers, and suppliers.
* Competency in using warehouse management systems, planning tools, and Microsoft Office applications.
* Ability to work under moderate supervision and exercise sound judgement in decision‑making.
Benefits
* Consistent Schedule
* Competitive Salary that rewards your expertise and dedication.
* Generous Leave increasing with length of service.
* Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.
* Generous pension scheme, with Iron Mountain contributing 6.5%, plus Life Assurance covering four times your annual salary.
* Voluntary benefits such as Dental Insurance, Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters, the supplement, and the Pay Transparency Policy Statement, please refer to the provided resources.
Requisition: J0102420
For accommodations or special assistance: accommodationrequest@ironmountain.com
#J-18808-Ljbffr