Our Charity CESSAC works with the military community and the Armed Forces charity sector to provide homely, alcohol-free catering facilities to enhance the welfare for Service personnel and their families. We operate in a number of locations in the UK and abroad. We are looking to recruit a part time catering assistant to work in the Cafe we run in MOD Chicksands. The cafe is open Mon to Thu from 9:15am to 2pm and we are looking for someone to work 2 days per week, Wed & Thu, approx. 9 hours in total plus extra hours available for holiday cover. The Cafe Assistant role is to provide excellent customer service, to prepare and serve food and beverages, to ensure all customers have a positive experience. KEY RESPONSIBILITIES 1. Preparing and serving all food and beverages in accordance with food hygiene and allergens procedures ensuring a high standard of customer service. Some baking and cooking are required. 2. Ensuring high standards of display and visual merchandising of all products, to maximise sales. 3. Ensuring at all times the cafe, customer counters, stock room, equipment and surrounding areas are clean, neat and tidy, updating the relevant cleaning schedules. 4. Ensuring at all times the kitchen, utensils, equipment and work areas are hygienically cleaned to the required standard and cleaning schedules are completed daily. 5. Working as an active member of the team, supporting colleagues in all tasks. 6. Acting as the charity’s ambassador to make sure that all customers leave the cafe with a positive impression. 7. Supporting the management of stock levels to minimise stock loss/wastage, but still ensuring the cafe operates to its full potential. 8. Accurately recording all sales data into the Till/EPOS system ensuring that the correct retail selling price is processed and if there are any discrepancies regarding the retail selling price or the cash immediate action is taken. 9. Ensuring that all appropriate tasks are completed on the Till/EPOS system within the agreed timeframe. 10. At all times operating within the agreed Policy and Procedures ensuring that there is tight control around all the cash and stock that is held on site. 11. Complying with CESSAC and site policies, procedures and statutory regulations including health and safety, food hygiene, cleanliness and Control of Substances Harmful to Health (COSHH) KNOWLEDGE, SKILLS & EXPERIENCE EDUCATION/ QUALIFICATIONS Good Standard of Education to at least GCSE level in numeracy and Literacy - Essential Level 2 Food Hygiene Certificate (If not held, training must be successfully completed during probationary period) - Essential EXPERIENCE Experience of working within a team - Desirable Experience of working in a customer focused environment. E.g. Retail/Catering/Hospitality - Essential Experience of managing/displaying stock and processing cash - Essential Knowledge of EPOS systems or operating a till - Desirable Knowledge of basic food safety and safe use of knives and kitchen equipment - Desirable SKILLS & ABILITIES Understand the principles of good Stock Control - Desirable Ability to use industry standard IT systems (e.g. Microsoft Office, Email, Internet, etc) - Desirable Excellent customer service skills - Essential Flexibility towards working hours - Essential Good organisational skills - Desirable Good communication skills and the ability to participate as a team member - Essential OTHER HMG Baseline Personnel Security (verification of identity, nationality, immigration status, employment history and unspent convictions). Three references from individuals of standing will be required - Essential Right to work in the UK -Essential Valid driving licence - Desirable Willingness to undertake training and continuing professional development -Desirable TO APPLY PLEASE SUBMIT YOUR CV. ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED. NO AGENCIES.