About the Role We are seeking an organised, proactive, and solution-focused Void Manager to oversee the efficient turnaround of void properties within the TW & KT Postal area. You will be responsible for ensuring empty homes are inspected, repaired, and re-let promptly—maintaining high-quality standards while minimising void periods and maximising customer satisfaction.
Key Responsibilities
Manage the end-to-end voids process, from tenancy termination through to property handover.
Coordinate inspections, works orders, contractors, and internal teams to ensure timely completion.
Monitor performance targets, budgets, and compliance with health & safety and housing regulations.
Maintain accurate documentation, schedules, and reporting systems.
Identify operational improvements and implement best practice procedures.
Support tenant liaison during move-out and move-in stages.
About You
Experience in voids management, property maintenance, housing, or a similar operational role.
Strong organisational and project-coordination skills.
Confident in contractor management and performance monitoring.
Excellent communication skills with a customer-focused approach.
Knowledge of compliance, health & safety, and housing-sector standards.
Ability to work under pressure and meet strict deadlines.
If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
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