Job Title: Housing Options / Homelessness Officer
Location: Hybrid – 2 days per week at Redditch Town Hall, 3 days per week remote
Contract: Fixed-term, 3 months (starting January)
Hours: Full-time, 37 hours per week, Monday to Friday
Salary: £24 per hour PAYE (£30.21 per hour via umbrella, approx. £46,176 annual equivalent)
Job Description:
We are seeking an experienced Housing Options / Homelessness Officer to deliver high-quality homelessness and housing solutions and advice services. The role focuses on providing customer-centric support while upholding the principles of equality, diversity, and respect for individual circumstances.
Key Responsibilities & Requirements:
*
Provide expert advice and support on homelessness and housing options.
*
Demonstrate in-depth knowledge of housing legislation and case management.
*
Make informed, analytical decisions in a fast-paced environment.
*
Communicate effectively and work constructively as part of a team.
*
Prioritize customer care and respect for diverse individual needs.
Ideal Candidate:
*
Proven experience in homelessness or housing options.
*
Strong analytical, problem-solving, and decision-making abilities.
*
Excellent communication and teamwork skills