The role is a key contact for a range of regimental issues and responsible for representing the regiment through outreach and community engagement, as well as providing a wide range of support services and advice to the regiment. This job is based in Cardiff working in our main Regimental Headquarters building and it requires a credible regimental representative both within the Army and within the regimental recruiting area. The individual is also the office manager and line manager for the Administrative Officer in RHQ. The job holder will develop a sound knowledge of the legal framework relating to charities, health and safety, equal opportunities, and property management. This is an important role within the Regimental Headquarters of the Royal Welsh Regiment. The main Regimental Headquarters is based in the more populous South in Cardiff with an outstation in Hightown Barracks, Wrexham. This position plays a hugely important role in dealing with veteran benevolence (working with the Army Benevolent Fund (ABF) and The Royal British Legion (TRBL) on case management; liaising with veterans along with organising reunion events, developing local community engagement events, managing finances, setting budgets and maintaining wider regimental influence activity in Wales and beyond. You will be part of a small closely knit team working hard to support those serving, the veterans and the wider families of those who have served. It is therefore a worthwhile and rewarding job where you can add value and make a tangible difference. Key responsibilities: Work closely with serving and retired personnel and have responsibility for various regimental matters. Respond to enquiries from members of the public in relation to the current and antecedent regiments. Support the delivery of welfare, benevolence and also manage the day-to-day finances of the regiment (public and charitable funds). Report to the Regimental Committee and Trustees on a regular basis on income received, and projected costs / outgoings for the financial year supporting both benevolence and welfare. Create long term plans and set budgets engaging with and reporting to the Investment Sub-Committee and Regimental Trustees, in direct support of the Regimental Secretary. Assist in the promotion of the Army in Society throughout the Principality, giving particular attention and support to public events and initiatives. Part of this is to engage and connect with the supportive Royal Welsh community by working towards increasing the number of Counties that have awarded the Regiment 'The Freedom of the County' (23 to date) and supporting the organisation of Freedom and Re-affirmation parades by working closely with Battalions, Army Cadet Forces and the Regimental Association. It is hoped that by cultivating and developing these community relationships, this will help enable future parades to be held in other parts of Wales. Plan and implement Homecoming Parades and to develop the Regiments Officers Society and Regimental Association including coordinating annual dinners and St Davids Day Lunches. You will be encouraged to assist with the preparation of and possible representation of the Headquarters at Veterans funerals. In acute circumstances, you may be required to act as Casualty Notifying Officer and Casualty Visiting Officer, liaising with bereaved families, and signposting to support for any outstanding welfare problems. Should this situation arise, full training will be given. Person specification Essential skills required: To be self-motivated and highly organised as you will co-ordinate activity to enable effective working across the team, deputising for the Regimental Secretary as required. You will have excellent financial and communication skills and be confident engaging at all levels of seniority. You are reactive to changing circumstances and calmly, effectively lead and prioritise a fast-paced workload with minimal direction. Financially literate, capable of managing finances, setting, and managing budgets. IT literate - a familiarity with Office 365 systems. Due to the nature of some veteran and cadet related events, you must be prepared to work during evenings and weekends when duties require (time off in-lieu will be provided in return). Desirable skills: A working knowledge of Service and civilian social support and welfare systems including that of Soldiers Sailors and Airmen Families Association (SSAFA), Army Benevolent Fund (ABF) (The Soldiers Charity) and The Royal British Legion. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Delivering at Pace We only ask for evidence of these behaviours on your application form: Leadership Delivering at Pace Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle. Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates will be required to provide a Personal Statement. (500 words) At sift, you will be assessed against your Personal Statement and the following: Behaviours Leadership Delivering at Pace Where a large number of applications are received, an initial sift will be conducted based on the evidence you provide in support of Leadership. Your Delivering at Pace and Personal Statement evidence will only be reviewed if you are successful at this initial sift. At interview, you will be assessed against the following Behaviours : Delivering at Pace Making Effective Decisions Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Robert Dickinson Email : Robert.Dickinson966@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk. Attachments 20240307-ArmyTLBEVP Opens in new window (pdf, 3932kB) Candidate Information updated Opens in new window (docx, 31kB) EXTERNAL PACK Opens in new window (pdf, 1562kB)