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Information technology support manager

Penarth
ACCENTURE PTE LTD
Support manager
€60,000 a year
Posted: 11 March
Offer description

Key Responsibilities

* Translate business and inventory requirements into detailed Technical Design Documents (TDD).

* Design and develop Oracle Communications Unified Inventory Management (UIM) cartridges using Oracle Design Studio.

* Model and manage both logical and physical inventory structures within UIM cartridges.

* Work with UIM Inventory Managers such as Business Interaction Manager and Inventory Group Manager to support inventory lifecycle processes.

* Implement and configure performance and fault management capabilities within the Oracle UIM environment.

* Integrate Oracle UIM with Oracle and third-party OSS/BSS systems through APIs and web services.

* Develop and manage custom web services, fulfillment web services, rulesets, extension points, and UIM APIs.

* Troubleshoot and configure base application packages to ensure system stability and performance.

* Perform code builds, deployments, and configuration across development and testing environments.

* Support system integration workflows, including service order and engineering order processes across upstream and downstream systems.

* Collaborate with technical teams and stakeholders to ensure successful implementation and delivery.


Technical Skills & Experience

* Strong experience with Oracle Communications Unified Inventory Management (UIM).

* Hands-on experience developing UIM cartridges using Oracle Design Studio.

* Deep knowledge of Java, J2EE, Spring Boot, REST APIs, Oracle ADF, and Microservices architecture.

* Experience integrating Oracle UIM with OSS/BSS platforms and third-party systems.

* Knowledge of SOAP, REST, and JMS-based integrations.

* Strong skills in Oracle Database, PL/SQL, and Unix/Linux environments.

* Experience with rulesets, extension points, and UIM APIs.

* Familiarity with code build and deployment processes across multiple environments.

* Understanding of Oracle RODOD/RSDOD solutions.


Preferred / Good-to-Have Skills

* Experience with AWS services and Kubernetes-based deployments.

* Knowledge of Java Spring Boot, Microservices, RESTful Web Services, Git, XML, and SOAP.

* Experience managing system integrations and orchestration across OSS/BSS ecosystems.


Professional Attributes

* Ability to work independently using inputs from Low-Level Design (LLD) documentation.

* Strong analytical, troubleshooting, and problem-solving skills.

* Hands-on experience developing and debugging web services.

* Strong communication and stakeholder management skills.

* Ability to collaborate effectively with cross-functional teams, customers, and partners.


Core Skills (Top 3)

1. Oracle Communications Unified Inventory Management (UIM)

2. Java / J2EE, Spring Boot, REST APIs, Oracle ADF, Microservices Architecture

3. UIM cartridge development using Oracle Design Studio

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