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Eoi customer service admin officer

Penrith
Customer service administrator
Posted: 5h ago
Offer description

Administration & Clerical 38hrs Grade 4 starting at $84,659 super & leave Temporary opportunity to Until 30 April 2026 Part time working requirements = 30.4 hours per week Location - Penrith or Gosford Ongoing employees affected by change management plans will be given priority consideration for at grade position About the role As the first point of contact for customers at Greater Sydney LLS, you’ll handle a broad range of enquiries across agriculture, natural resource management, and biosecurity. You’ll triage requests, provide information, manage records and financial transactions, and support local events and meetings. You’ll also contribute to continuous improvement, support local engagement activities, and play a part in emergency biosecurity responses when required. What you’ll do Deliver professional and timely front-line customer service Provide accurate information, guidance, and advice to customers and stakeholders. Manage receivables, cash handling, and financial reconciliations in line with procedures. Provide high-level administrative support across the business including record management and financial administration Contribute to team projects and share knowledge to enhance service delivery. What we’re looking for We’re seeking someone who: Brings strong administrative, organisational, and communication skills. Thrives in a busy, customer-focused environment. Works collaboratively within a team and with the community. Has strong attention to detail and can manage competing priorities. Is confident using technology and financial systems. Essential requirements: Current NSW Driver Licence and willingness to travel as required. Interested? If you’re ready to take on a diverse, fast-paced role that has real impact across NSW’s land management landscape, we’d love to hear from you. Please submit your expression of interest (1–2 pages) outlining your relevant experience and interest in the role by 11:55pm Thursday 16 October 2025 For questions or a quick discussion about the role, please reach out to Elissa Laing A/ Team Leader Business and Support Service on elissa.laing@lls.nsw.gov.au or 02 4724 2101. You can also view the Role Description What to expect next: Once you submit your application, you’ll receive an email confirmation. After the advertisement closes, all applications will be reviewed by the hiring manager and selection panel. If shortlisted, you may be invited to an interview— this could be in person, over the phone, or via video. You may also be asked to complete role-related tasks, such as a written assessment, skills test, or psychometric assessment. Reference checks will be conducted for candidates progressing to the final stages. If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to talent.advisory@dpird.nsw.gov.au or contact the hiring manager listed below for a confidential discussion.

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