Digital Transformation & Project Officer
Location: Tŷ Draig, St David’s Park, Deeside, CH5 3FF
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 19.66 per hour
Job Ref: OR8572
Responsibilities
Facilitate digital business and transformational change across services to support the Council's Digital Transformation Strategy.
Redesign business processes to improve efficiency and facilitate digital transformation.
Deliver the full project management life cycle, from conception through planning to implementation and project closure for multiple projects that may run simultaneously.
Work across services to develop and redesign business processes based on user-centered design principles.
Engage with stakeholders to understand the needs of the end-users, core services, and the wider organization to enable appropriate digital provision.
Develop and implement new ways of working, create efficiencies, and plan and implement proposed changes.
Schedule and manage proposed changes as required, ensuring effective allocation of resources and maintaining schedules.
Monitor, review, and communicate on the progress of the work and the impact of the changes made.
Person Specification
Educated to HND/or Degree level in a relevant discipline or proven relevant experience.
Relevant qualification in Project or Delivery Management or proven experience in implementing change projects.
ILM level 3 or experience of leading and managing teams (desirable).
Relevant business process design and/or user-centered design accreditation (desirable).
Experience of writing project plans, reports, and procedures, delivering presentations, and facilitating workshops.
Delivery management and organizational skills with a clear understanding of the requirements and tools needed to manage projects and delivery.
Demonstrable transformational change skills with experience working on and implementing change projects.
Ability to demonstrate a problem-solving and system-thinking approach, with confidence working with complex data and systems.
Data analysis and interpretation skills to analyze data and identify trends, patterns, and suggest solutions for service improvements.
Confident in the use of a range of IT software including Microsoft tools and applications.
Experience of engaging with internal and external stakeholders, negotiating and influencing.
Experience using specialist business applications such as Engage Process (desirable).
Excellent interpersonal and communication skills, including the ability to negotiate, influence, and build and maintain effective working relationships with colleagues and stakeholders at all levels.
Ability to turn complex concepts into simple language, providing information and advice in a clear and concise manner.
Ability to challenge existing ways of working in an unbiased and non-judgmental manner.
Performance management skills, including the ability to document outcomes and performance against defined measures evidencing value.
Ability to work unsupervised, using own initiative in a pressured environment.
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