Location: St Clare Hospice Shop, 45 South Street, Bishop's Stortford, CM23 3AG
Salary: £28,548 – £33,107 per annum, depending on experience and inclusive of 5% High-Cost Area Allowance
Hours: Full time, 40 hours per week (within a 7-day trading week)
Overview of role
St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.
This is a hugely exciting time to join St Clare Hospice Retail, and this is a great role for someone looking to develop their management skills further within a busy charity Retail environment.
Our shop is in Bishops Stortford Town Centre and has the emphasis on sustainable quality clothing and small household items and an exciting opportunity has arisen for someone with a love of charity retail and an eye for detail to manage and lead the store team.
We are looking for a creative retailer with a strong knowledge and interest of the product and its true value to work with a team of staff and volunteers in delivering exceptional customer service to our supporters, donors and customers. You will be diligent in daily compliance across health and safety in the workplace and compliance of Retail gift aid processing to maximise the income at every opportunity. You will already have experience of running a retail shop and of managing volunteers.
In return for your commitment, we offer a competitive salary, benefits, generous leave, pension options (including NHS continuity), life assurance, and an Employee Assistance Programme. We also provide strong development support and learning opportunities.
For an informal discussion, please contact: Rose Sheppard, Head of Trading by email
Right to Work
Please note St Clare Hospice do not hold a Certificate of Sponsorship, we are therefore unable to sponsor visa applications.
How to apply
Please complete a St Clare Hospice application form or submit your CV with a cover letter telling us why you feel you are suitable for this role (in particular, explaining how you fulfil the requirements set out in the Person Specification).
Please send your application documents to:
Key documents
Shop Manager Bishops Stortford Job Description – Jan 2025
Employment Details – Shop Manager Bishops Stortford
Application Form DBS – May 2021Equal opportunities recruitment monitoring form
St Clare Employee Benefits
Please note we reserve the right to close the advert once we receive sufficient applications, so recommend an early application.
Only shortlisted candidates will be contacted.
If you require any assistance regarding the application process, please telephone the HR Team, on or email
We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. Which means, we encourage applications from people of all backgrounds and abilities.
Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.
A note to agencies
We understand that agencies do search for opportunities to work with organisations such as ourselves. However, we request that you do not contact us in relation to the vacancies advertised above. We respond to enquiries from individuals seeking employment directly.