Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products.
Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.
Role Overview: Act as a first line support and ensure the security, safety and well-being of all personnel and visitors whilst maintaining an outstanding customer service.
Key Responsibilities:
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Maintain a safe and secure environment to protect company property, staff, and visitors and Conduct regular internal and external patrols of the premises
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Deliver a professional and friendly meet-and-greet service, clearly communicating site policies and procedures
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Monitor fire alarms, security systems, building systems, and CCTV in line with legal and company standards
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Manage access and egress for staff, contractors, visitors, and vehicles
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Book in deliveries and maintain accurate site logs and records
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Respond promptly and effectively to incidents, alarms, and emergency situations
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Identify and report damage, faults, irregularities, and potential risks
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Complete accurate incident reports and daily documentation
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Communicate effectively with supervisors and management
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Provide excellent customer service at all times
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Demonstrate professional telephone etiquette
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Support and promote Health & Safety procedures and Ensure full compliance with SIA standards and site-specific procedures
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Provide cover at other sites when required
Skills & Requirements:
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Professional, trustworthy, and reliable with sound judgement and high integrity
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Calm, courteous, and approachable, with the ability to manage multiple responsibilities effectively
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Assertive and vigilant, able to make quick, informed decisions when it matters most
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Comfortable working independently as well as collaboratively within a team with Strong understanding of confidentiality and the importance of discretion
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Excellent attention to detail with a methodical and diligent approach
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Confident using IT systems, including Microsoft Office (Word, Excel, email)
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Holds a valid SIA Licence
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Physically able to carry out regular site patrols with Strong communication and interpersonal skills
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Able to remain calm and professional in high-pressure situations
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Previous security experience is desirable but not essential – full training provided for the right candidate
Workings Hours & Benefits:
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Monday - Thursday 10am - 7pm, Friday 10am - 6:30pm
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25 Days annual leave
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Contributory pension scheme - matched up to 8% & Life assurance
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Enhanced Maternity & Paternity pay
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Save as you earn Sharesave Scheme
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Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services.
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Staff discount on all Genuit Group products