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Credit Controller
Business Unit: Finance
Location: Leicester (Syston)
Contract Type: Permanent
Hours: 37.5
Salary: £23,000.00 - £25,000.00
Join Flogas Britain - Off-Grid Energy Leaders!
At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change. As our company continues to grow and expand its horizons, we need creative minds who can embrace evolution and lead with a fresh perspective. Your passion for sustainability aligns perfectly with our commitment to creating a more sustainable future.
About the role
Reporting to the Credit Control Team Leader and based in our Head Office in Syston, Leicester, the purpose of this role is to collect overdue debt in a professional and timely manner from both consumer and commercial customers across all our business operations.
What you will be doing
•Responsibility for a portfolio of customer accounts focussing on collectable debt to meet cash targets
•Requirement to learn credit control processes for all our business operations with secondment to cover absent staff in any team when required
•Learn the basics of legal action recoveries to securing County Court Judgment (CCJ) and enforcement methods
•Seek every opportunity to transfer customers onto direct debit payments
•Authorising release of orders where credit limits have been exceeded or accounts have been placed “on stop” (in accordance with pre-determined approval guidelines)
About You
We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.
•Experience in pursuing overdue debt to meet agreed targets
•Strong time management and persuasive telephone skills
•Able to work well under pressure
•Numerate and able to work with formulae
•Able to manage complex account reconciliations and query resolution ability
How we will reward you
1. Competitive starting salary
2. Discretionary bonus scheme
3. Great annual leave package with opportunity to purchase up to 5 days extra leave
4. Enhanced family friendly package
5. Death in Service
6. Contributory pension scheme
7. Employee Volunteer Day’s to support the communities where you work and live
8. Learning and development opportunities to develop your skills, knowledge and talent
9. Access to a fully funded eye test and flu jab
10. Access and discounts on a range of health and wellbeing services i.e., health cash plan, discounted gym membership and our employee assistance platform
11. Access to our very own benefits platform which provides discounts to over 900 retailers, including days out, holidays and retail stores
Diversity, Inclusion, and Flexibility:
Flogas Britain are committed to fostering diversity and inclusion across our workforce. We actively encourage applications from candidates of all backgrounds, regardless of gender, age, sexual orientation, disability, ethnicity, or any other factor. We strive to build a diverse and supportive culture of respect and fairness for all.
As an inclusive employer, we recognise the importance of achieving the right work-life balance that works for you. Our people work differently depending on their role and needs, from hybrid working to flexible working arrangements. We are open to discussing alternative working arrangements - such as part-time hours and job shares, so please feel free to raise this with us.
About us
Flogas Britain is one of the largest distributors of off-grid energy in the UK and has over 35 years’ experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas. The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with a number of bolt-on acquisitions have resulted in its market share increasing from 10% to over 30%.
The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.
The recent acquisition of Protech by Flogas Britain further extends the business’ capabilities in this regard to provide innovative and lower carbon solutions into the commercial sector; combining renewable-ready gas combustion with alternative technologies such as heat-pumps, solar power and electric vehicle charging to provide a complete solution to customers and assisting them on their own path to net zero.