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Client:
Location:
Bolton, Greater Manchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join the business and add value as a Housing Manager.
Job purpose
Responsible to the Head of Housing for providing leadership and management of the Housing Team in the provision of tenancy management services.
Responsible for ensuring the delivery of an excellent customer-focused housing service to ex-Service personnel and their dependents, ensuring tenants are actively engaged and participate in decisions that affect service delivery.
Responsible for the implementation and monitoring of the Health and Safety Policy and practice throughout the housing provision, ensuring a safe environment for tenants, residents, contractors, staff, and visitors, and compliance with legislative regulations.
Responsible for ensuring agreed performance outcomes and objectives, presenting regular management information and reports on key performance indicators.
Responsible for managing day-to-day property and tenancy services expenditure in line with the budget.
Ensures effective collaboration across teams to support excellent housing management and the charitable objects.
Key Accountabilities
* Staff Management
* Property Management
* Lettings, allocations, and voids management
* Tenancy management, rent arrears, and tenancy enforcement
* Tenant participation and engagement
* Financial management and control
* Quality and regulatory compliance
* Health and Safety
* Equality and diversity
Person Specification
Significant housing management experience working for a local authority or housing association in either a general needs or supported housing setting, particularly property and asset management.
Experience managing staff.
Experience with performance monitoring of key performance indicators related to housing management functions, especially property and asset management.
Knowledge of issues facing the ex-Service community, especially Veterans with support needs.
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