We are seeking a Quality Assurance Lead to join our Children's services. This role will be responsible for ensuring that our services are striving for quality excellence in all they do and maintaining all regulatory requirements.
Key Responsibilities
* Support and monitor the implementation of our Quality Strategy.
* Audit services to ensure service delivery achieves full compliance with statutory and regulatory requirements.
* Act as a critical friend to provide advice and support in the preparation of action plans identified at quality/regulatory visits and assist with action plans.
* Monitor progress against agreed action plans.
* Review complaints and incidents and provide information as required.
* Provide advice and support to staff where there is a complex complaint or clinical incident.
* Review, develop and implement policies and procedures to support best practice in care and quality.
* To undertake this role, you must hold a valid UK driving licence.
About you
* You will have experience of working within Quality Assurance framework with extensive knowledge of OFSTED requirements coupled with time spent working within social care.
* You will be supportive with excellent communication skills, particularly in report writing.
* You will be able to use your experience and knowledge to coach managers and enable their development.
* This role will require extensive travel to visit each of the services to undertake audit visits and to support action plans.
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