Installations & Service Technician
Reports to Role - Lead Project Engineer
Role Purpose
The Installations and Service Technician is responsible for working alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems at client sites across the UK.
Accountabilities
* To work alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems across Great Britain, and Europe.
* To build and install AV and rack-based systems.
* To maintain, service, and upgrade technical equipment at a variety of sites across the UK.
* To manage incidents and faults, documenting progress, and escalating where necessary.
* To manage and update documentation.
Knowledge, experience, and capabilities
Critical knowledge
* A demonstrable background in an AV, electrical engineering or related field, with experience in design and implementation of new concepts and solutions
* Strong knowledge of video, audio, and networking systems.
Critical experience
* History of self-learning to achieve goals.
* Experience installing and terminating structured cabling.
* Experience installing equipment using appropriate tools and fixings.
* Experience using system diagrams and schematics to fault find on technical systems.
* Critical technical, professional, and personal capabilities
* Highly self-motivated, with the ability to prioritise own workload and work to tight deadlines.
* Excellent interpersonal skills and the ability to communicate effectively with colleagues in a cross-functional team and key client stakeholders.
* Positive outlook and “can-do” attitude.
* Results and solution focused approach.
Additional information
* Working a 10-day / 80-hour fortnight, your time will be split between Operations and an New project installations.
* A full UK driving licence