Job Description
Technical Specialist - Hydraulics and/or Pneumatics Sector
* Senior level salary offered (dependant on experience)
* Free Daily Parking
* Career progression offered
* Pension
* 24 days holiday (plus public holidays
* Easily commutable by public bus routes
* Mon-Friday (no weekends) 8.30am - 5pm
* Full Time
* Modern, air conditioned offices
* Collaborative and dynamic work environment
* Full onsite
We are currently recruiting for a Technical Specialist to join a leading specialist company, with decades of success in their specialised field.
With a solid structure in place there are clear progressions routes into the next role at any level you join. This really is a great opportunity for an experienced to showcase their mechanical engineering skills, particularly with hydraulic or pneumatic systems.
How you will contribute:
* As a Technical Specialist, you’ll leverage your technical expertise to resolve a variety of customer queries, translating their concerns into effective troubleshooting strategies, including providing demonstrations, and presentations, to clients and customers.
* This role requires hands-on experience with components and systems, and full training and support will be given.
* Acting as the point of escalation to resolve installation and/or service enquiries, you’ll know the right questions to ask in order to reach a conclusive diagnosis.
* Competent with electrical schematics and problem solving in a fast paced-environment.
* Building strong relationships and trust with customers through excellent communication.
* Customer service centric - upholding the most professional, personable demeanour throughout to deliver service excellence.
* Assist in the design, testing and integration of systems.
* Ensure system reliability.
* Conduct root cause analysis for system failures and recommend corrective actions.
Qualifications & Skills:
* You are technically astute, with a strong ability to diagnose and resolve issues.
* If you're looking to transition into an office-based role while still applying your deep technical knowledge in a helpdesk environment, this is your chance to make an impact.
* Bachelor's degree or diploma in Mechanical Engineering, or similar (non-essential)
* Strong commercial experience within a technical specialist field, particularly with hydraulics and/or pneumatics.
* Strong knowledge of components, systems, principles.
* Hands-on experience in troubleshooting, maintenance, and repair of hydraulic equipment.
* Ability to read and interpret hydraulic and pneumatic schematics and technical drawings.
* Ability to work independently and in a team environment.