Job Description
Glasgow Life is looking for a Clerical Assistant to join us on a full-time permanent basis, working 35hrs per week.
As Clerical Assistant you will be joining our in-demand Business & Strategy Team. You will be part of a dedicated team which supports all areas of Glasgow Life providing Admin support. We operate Admin Hubs to support the service areas. We have a vacancy in our Sports Admin Hub.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
To assist in the provision of an efficient and effective clerical, financial and administrative support service for Glasgow Life in a fast-paced environment. This role requires a high level of accuracy and attention to detail, as clerical work often involves handling sensitive information and data, information processing, strong organisational skills including the ability to prioritise tasks, manage time effectively, maintain accurate records and making full use of appropriate computer systems and software to improve processes and achieve efficiencies. The candidate must have experience of working in a busy office environment undertaking various clerical tasks and working to tight timescales.
If you’re interested in joining us as a Clerical Assistant, you’ll be required to:
• Plan and organise designated work to be completed within the relevant timeframe.
• Carry out a wide range of administrative services to support the Admin Officer, Service Areas, Colleagues and Business Partners.
• Processing financial transactions, accurately and timeously utilising the Company’s
computerised systems.
• Respond to enquiries by email or phone from internal customers, colleagues and ALEOS, clarifying issues and providing an informed response.
• Liaising with internal and external customers and partners establishing effective working relationships.
• Be flexible and adaptable to changeable working environments.
• Ensure accurate and complete records and information for effective processing of bookings,
events, and applications.
• Collate, update, maintain and provide management information as required.
• Support colleagues in the purchasing of goods and services, and processing of invoices.
You can read the full person specification for this role under the ‘