Job Description
Leads the development and update of the Costain Way management system, supporting process owners in developing / updating processes and controls. Business lead for industry standards certification, ensuring certification is maintained, audit activities are performed as required and external audit scope and service meets business needs.
Responsibilities
* Responsible for the implementation, use and future development of the Costain Way
* Work with process owners to define, develop or update process documentation, ensuring changes adhere with governance requirements and industry best practice
* Lead programme of process and control improvement, drawing on assurance / audit findings and ensuring development priorities align with business needs and are agreed with senior management
* Support functions and process owners in defining and evaluating controls
* Lead management reviews of the Costain Way, summarising review results
* Coordinate periodic policy review and update, supporting executive board sponsors
* Communicate key Costain Way changes to the business and gather and respond to feedback
Standards, Certification and ISO audits
* Oversee industry standards certification activities, ensuring scope and level of service from external support (for example BSI) meets Costain requirements and budget
* Manages progress against certification / ISO audit plan, and works with Divisional leadership teams and heads of function to coordinate audits and share outputs
* Reporting and assurance engagement
* Prepares and presents reports to senior management on Costain Way changes / update status, audit progress and findings / compliance data
Essential
Knowledge, Skills, and Experience
* Expertise in end-to-end process development and controls definition across multiple disciplines / functions
* Quality Management System experience and familiarity with ISO 9001 and associated requirements
* Understanding of UK corporate governance and assurance requirements, and market providers
* Proven ability to develop, sustain and improve a compliant Management System aligned with business needs
* Understanding of core business processes and controls (lifecycle governance, finance, business planning, risk management, health and safety, quality management)
* Excellent communication, facilitation, collaboration / team working and negotiation skills
* Experience of leading small teams
* Proficient in use of Microsoft office suite, Adobe Acrobat, Visio and Icosnet.
Behavioural Attributes
* Strong communication skills with ability to present and explain complex information to a diverse audience including senior leaders.
* Confident in organising and facilitating workshops and adept at securing buy in and participation / engagement from diverse stakeholders
* Excellent team working skills, proactive in working with and supporting others to achieve team goals
* Good problem-solving skills and ability to identify, develop and implement solutions to meet business needs / objectives
* Promotes compliance with process and controls, persuading others of the 'why', and using influence and negotiating skills to find a pragmatic way through obstacles
* Builds strong relationships with internal and external stakeholders, negotiating to secure required inputs and ensuring a collaborative approach to overcoming issues
Desirable
* Extensive Internal Audit experience
* In-depth knowledge of infrastructure sector and common sector risks and compliance issues
* Understanding of enterprise risk management
Qualifications
Desirable
* ISO 9001 Lead auditor certification (CQI IRCA)
* Certified Internal Auditor (IIA)
* Prince II or APM PMQ
* Six Sigma Black Belt