Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
About the role
We are looking for a talented Sales Consultant with innate sense of style and a dedication to delivering exceptional customer service to join our John Lewis concessions in Oxford Street, London.
Reporting to the Retail Operations Manager, you will ensure an exceptional, on-brand customer experience, driving sales through excellent customer service and maintaining visual standards.
You will engage customers with your welcoming approach, showcasing your passion and knowledge for Hush products. As a motivated individual, you will prioritise achieving consistent sales targets and collaborating effectively within the team.
Please note, this is a 12-hour fixed term contract, perfect for someone looking for a summer role that has a keen interest in fashion.
What you'll do
* Engage with customers to understand their needs and preferences.
* Develop and maintain strong relationships with existing customers while seeking new business opportunities.
* Provide exceptional customer service throughout the sales process.
* Keep up to date with product knowledge and industry trends to provide informed recommendations.
* Build and maintain relationships with our John Lewis Partners.
* Maintaining floor standards in line with brand guidelines.
* Support with new product launches when required.
What you'll bring
* Available to work 12 hours per week, various shift patterns across Mon-Sun.
* Previous experience in fashion retail is essential.
* Strong communication skills, both verbal and written.
* Ability to work independently and build strong working relationships with our external partners.
* Excellent problem-solving skills and a proactive approach to challenges.
* A genuine interest in helping customers find the right solutions for their needs.
Why you’ll love it here
🎉 A supportive, dynamic, and creative workplace.
🚀 Growth opportunities as we expand and innovate.
✨ Exclusive company discounts and perks.
Our Commitment
At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.
If you’re ready to shape the future of a leading fashion brand and make your mark, apply now!