Job Title: Sales Administrator Location: Hybrid working (3 days office, 2 days home) Reports to: Sales Manager / Operations Manager Job Type: Full-time / Part-time Salary: £14.50 an hour, depending on experience Role Overview We are looking for a highly organised and adaptable Sales Administrator to support our Sales team and wider business operations. This role is central to the smooth day-to-day running of the company and will involve working closely with Sales, Scheduling, Accounts, and our Supply Only / E-commerce teams. The ideal candidate will be proactive, detail-focused, and comfortable switching between tasks to support different departments when needed. Key Responsibilities Sales Team Support Assist the sales team with day-to-day administration Process enquiries, quotations, and orders accurately Update CRM systems and maintain customer records Follow up on leads and customer queries as required Prepare reports, sales documents, and customer information Scheduling & Operations Support Support the scheduling team with booking jobs and appointments Liaise with customers, installers, and suppliers to confirm dates Update job schedules and internal systems Assist with resolving scheduling issues or changes Accounts Team Support Assist with invoicing and order documentation Support credit control and payment follow-ups where required Ensure sales paperwork is accurate and complete for accounts processing Help maintain accurate financial records Supply Only / E-commerce Support Process supply-only and online orders Respond to customer queries relating to products, delivery, and stock Update order statuses and liaise with suppliers Assist with product listings, pricing updates, or promotions when needed General Administrative Support Provide cross-department support during busy periods or staff absence Handle incoming calls and emails professionally Maintain organised digital and paper filing systems Support management with ad-hoc administrative tasks Key Skills & Experience Strong organisational and multitasking skills Excellent communication skills (phone, email, and written) High attention to detail and accuracy Confident using computer systems (CRM, spreadsheets, email) Ability to work independently and as part of a team Comfortable supporting multiple departments in a fast-paced environment Desirable (but not essential) Previous experience in a sales admin, office admin, or customer service role Experience working with accounts, scheduling, or e-commerce systems Knowledge of construction, glazing, or home improvement industries What We Offer A varied role with no two days the same Flexible hybrid working model Supportive team environment Opportunities to develop skills across multiple departments Competitive salary based on experience Benefits: Work From Home